Topic · social
Utility Billing Misinformation
2 posts
· 81 engagement
· first seen 21 May 2026
· last seen 10 Jun 2026
Mercury NZ apologised after mistakenly informing some customers they had missed payments, despite having no outstanding balances.
Platform mix
Where the conversation is happening. Engagement is volume-weighted (likes + 2×shares + 3×replies); a small number of high-impact posts can outrank a high-volume but low-engagement platform.
-
reddit
1 post
· 54 engagement
54
-
youtube
1 post
· 27 engagement
27
Top posts by engagement
The most-engaged posts referencing this topic. Engagement is likes + 2×shares + 3×replies; the order matches the digest ranking on /social.
-
reddit
· u/Consistent_Plant8129
· sentiment: negative
· ♥ 12
· ↻ 0
· 💬 14
· 54 engagement
21 May
-
youtube
· @the-platform-nz
· sentiment: positive
· ♥ 12
· ↻ 0
· 💬 5
· 27 engagement
10 Jun