Topic · social
Service Provider Transparency
6 posts
· 311 engagement
· first seen 15 Mar 2022
· last seen 16 Jun 2026
A user reports being unexpectedly disconnected from their broadband by an unknown individual named Edward, raises concerns about unauthorized cancellations, poor customer service, and potential financial loss due to work disruption.
Stance breakdown
How the per-edge framings classify across 5 classified edges. Each framing is labelled by a small AI stance classifier; see the methodology page for details.
Sentiment breakdown
Whole-post emotional valence across 5 classified posts that reference this topic. Distinct from stance: a post can be supportive of the topic and still negative in tone (an angry supporter) — the two together capture the texture short-form posts compress into very few words.
Platform mix
Where the conversation is happening. Engagement is volume-weighted (likes + 2×shares + 3×replies); a small number of high-impact posts can outrank a high-volume but low-engagement platform.
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reddit
3 posts
· 115 engagement
115
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youtube
2 posts
· 110 engagement
110
Top posts by engagement
The most-engaged posts referencing this topic. Engagement is likes + 2×shares + 3×replies; the order matches the digest ranking on /social.
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youtube
· @the-platform-nz
· sentiment: negative
· ♥ 30
· ↻ 0
· 💬 24
· 102 engagement
9 Jun
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reddit
· u/MammothInteresting28
· sentiment: negative
· ♥ 0
· ↻ 0
· 💬 32
· 96 engagement
10 Jun
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reddit
· u/RecognitionQuiet6747
· sentiment: negative
· ♥ 0
· ↻ 0
· 💬 6
· 18 engagement
20 May
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youtube
· @UCn79dexYjd-K6UZqWAv2sgw
· reply
· sentiment: negative
· ♥ 8
· ↻ 0
· 💬 0
· 8 engagement
16 Jun
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reddit
· u/SellOk5753
· sentiment: neutral
· ♥ 1
· ↻ 0
· 💬 0
· 1 engagement
7 Jun