Topic · social
Consumer Service Expectations
18 posts
· 1,394 engagement
· first seen 29 Nov 2015
· last seen 16 Jun 2026
A user expresses frustration over inconsistent internet service from Spark Internet, calling for clarity on service performance.
Stance breakdown
How the per-edge framings classify across 15 classified edges. Each framing is labelled by a small AI stance classifier; see the methodology page for details.
Supportive
2
Critical
11
Neutral / explainer
2
Sentiment breakdown
Whole-post emotional valence across 15 classified posts that reference this topic. Distinct from stance: a post can be supportive of the topic and still negative in tone (an angry supporter) — the two together capture the texture short-form posts compress into very few words.
Positive
1
Neutral
3
Negative
11
Platform mix
Where the conversation is happening. Engagement is volume-weighted (likes + 2×shares + 3×replies); a small number of high-impact posts can outrank a high-volume but low-engagement platform.
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reddit
11 posts
· 1,332 engagement
1,332
-
youtube
4 posts
· 1 engagement
1
Top posts by engagement
The most-engaged posts referencing this topic. Engagement is likes + 2×shares + 3×replies; the order matches the digest ranking on /social.
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reddit
· u/pinkgrapefruitx
· sentiment: negative
· ♥ 94
· ↻ 0
· 💬 92
· 370 engagement
29 May
-
reddit
· u/International-Past31
· sentiment: negative
· ♥ 100
· ↻ 0
· 💬 56
· 268 engagement
14 Jun
-
reddit
· u/snicksnackpaddywack
· sentiment: negative
· ♥ 6
· ↻ 0
· 💬 70
· 216 engagement
28 May
-
reddit
· u/Tktz99
· sentiment: negative
· ♥ 66
· ↻ 0
· 💬 37
· 177 engagement
2 Jun
-
reddit
· u/SweetPeasAreNice
· sentiment: neutral
· ♥ 19
· ↻ 0
· 💬 34
· 121 engagement
30 May
-
reddit
· u/NotDoneBeforeNow
· sentiment: negative
· ♥ 16
· ↻ 0
· 💬 26
· 94 engagement
7 Jun
-
reddit
· u/Calscorner7
· sentiment: negative
· ♥ 0
· ↻ 0
· 💬 17
· 51 engagement
11 Jun
-
reddit
· u/BailaKiwi
· sentiment: negative
· ♥ 0
· ↻ 0
· 💬 5
· 15 engagement
12 May