A KiwiSaver provider has been ordered to pay $500 to a woman who faced significant stress due to a 30-day delay in receiving rent arrears funds, with the dispute resolution service finding the delay unreasonable despite the provider adhering to formal timeframes.
Stacked weekly counts; colour by editorial lean. Stuff and The Spinoff lean centre-left, NZ Herald centre-right, others centre.
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expectation of reasonable timelines in hardship cases
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