A homeowner who fell through a bathroom floor and a couple with storm-related damage are unable to claim full insurance due to insurers' strict rules on gradual, rather than sudden, damage, highlighting a growing gap between public expectations and policy coverage.
Stacked weekly counts; colour by editorial lean. Stuff and The Spinoff lean centre-left, NZ Herald centre-right, others centre.
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damage claims capped at $2000–$5000
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