What the picker changes

Top topics digest — the cards score the selected period against the prior 4 weeks.
12-week heatmap & outlet matrix — show the 12 weeks ending at the selected week (they slide back with the picker, they aren’t a fixed snapshot).
Per-topic volume / alias drift — same 12-week trailing window, anchored on the selected period.
Coverage gap quadrant — scores the selected period against the 12 weeks before it (not including it).
Anomaly cards — only show alerts the detector fired during the selected period. Quiet weeks legitimately show none.

What stays as-is

Outlet orientation strip / lean colours — context-only, drawn from the last 12 weeks of activity regardless.
Co-occurrence graph — recent-activity anchored, not picker-driven.
Source & topic profiles — all-time data for the topic; the picker doesn’t affect them.

Rolling 7 days is a sliding live window for “current vibes”; switch to Weekly to compare specific weeks side-by-side.

Weekly Rolling 7 days

live window

Topic

Customer Service Excellence

2 items · 2 aliases · peaked week of 7 Jun 2026 · first seen 9 Jun 2026

Retail NZ announces the finalists for its 2025 retail awards, highlighting innovation, sustainability, customer service, and the resilience of New Zealand’s retail sector across diverse business types and communities.

Volume by source orientation Methodology →

Stacked weekly counts; colour by lean. “n/a” covers government and iwi-Māori sources where lean isn't applicable.

Alias drift

How this topic has been named, week by week. A new alias winning out is usually a framing shift.

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Sample framings

Up to 12 framings spread across orientations. Each framing is a short phrase the topic extractor generated to characterise the piece's stance — not a quote from the source. Click through to read the original.

retail-nz Centre-right

celebrating outstanding service experiences across brands

****Retail NZ announces awards finalists for 2025**** \\ \\ **21 July 2025**\\ \\ “The calibre of the Award finalists demonstrates the talent and innovation of our retail sector. There is amazing work going on across Aotearoa, and we’re proud to acknowledge the outstanding efforts of these individuals and businesses,” Retail NZ Chief Executive Carolyn Young says.

9 Jun

retail-nz Centre-right

passion-driven, inclusive, and human-centred service

**Retail NZ Celebrates Excellence at the Retail NZ Awards 2025** \\ \\ **29 August 2025**\\ \\ “Retailers across Aotearoa continue to inspire us with their creativity, commitment and customer focus. The calibre of this year’s finalists and winners is exceptional, and we’re proud to celebrate their achievements,” Retail NZ Chief Executive Carolyn Young says.

9 Jun

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