Multiple passengers report failing to recover laptops and personal items left on Air NZ flights, citing poor customer service and ineffective tracing systems, prompting an apology and improved claims processes after media scrutiny.
Up to 12 framings across outlets and orientations — each a short phrase the extractor generated to characterise the piece's editorial angle (not a quote). Filter by lean to see how each bloc is spinning the story; click through to read the original.
Stacked weekly counts; colour by lean. “n/a” covers government and iwi-Māori sources where lean isn't applicable.
How this topic has been named, week by week. A new alias winning out is usually a framing shift.
Spotted something wrong on this page? Report a correction.